◆ Quilpieheritageinn
Contact us
Quilpieheritageinn is a small independent team reviewing online pokies sites for players in Australia. If you have spotted an error, want to ask about one of the 9 brands we compare, or have a partnership enquiry, the addresses below go straight to the right person. Clear, specific messages help us reply faster.
Editorial and corrections
Write to editor@quilpieheritageinn.com with the page link, the exact sentence you believe is wrong, and any source or screenshot that shows the correct information, such as updated bonus terms.
editor@quilpieheritageinn.com
General questions
Use info@quilpieheritageinn.com for questions about our reviews, the site or our methodology. Mention which brand or page you mean so we can answer without needing to ask again.
info@quilpieheritageinn.com
Partnerships and advertising
Contact partners@quilpieheritageinn.com with your company name, the brand involved and what you propose. Commercial talks never influence rankings, and partnership requests sent to other addresses are forwarded here.
partners@quilpieheritageinn.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
Can you help me with a problem at a casino account?+
We are not the operator, so we cannot access accounts, reverse transactions or release withdrawals. Contact the casino's support first and keep a record of every reply. If you tell us what happened, we can review whether it affects our assessment of that brand and update the review if needed.
How quickly will I get a reply?+
We read every message and aim to answer on working days. Corrections are usually handled faster because a wrong fact on a review page can mislead readers. Complex questions that need us to retest a site may take longer, and we will tell you if that is the case.
Can a casino pay to change its ranking?+
No. Partnership discussions go through partners@quilpieheritageinn.com and are kept separate from editorial work led by Karen Mitchell and our editors. Commercial agreements do not buy a higher position, a softer review or the removal of criticism among the 9 brands we compare.
Where can I get help if gambling stops being fun?+
Please reach out to Gambling Help Online on 1800 858 858, a free and confidential Australian service available around the clock. You can also self-exclude from licensed Australian wagering through BetStop. We are happy to receive messages, but we are not a counselling service.